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There are many ways to contact www.MaleDVD.ca http://www.maledvd.ca Emails are responded to Monday thru Friday. Please allow up to 48 hours for a response. If you feel a DVD has been lost in the mail, please wait 10 business days prior to reporting... Not all DVDs arrive at the same time. Existing Members: When sending an email, please provide your full name and customer #. This speeds up the process in responding to you quickly. To reach us via telephone: Existing Members: Please have your CUSTOMER # available to assist our live agents.
Even though we may send out all of your DVD selections on the same, you may not receive them all together... It is all dependant on the Canada Post sorting system. This also happens when you return DVDs to us... Each time we receive a DVD from you, you will receive an email confirmation advising we have received the DVD.
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